Graphic design that impacts real lives

Last month I completed what was probably the most important work of my career.

Working within the Scottish Government (Redress, Relations and Response Division) team of user researchers and content designers my role as graphic designer was to create, in time for the launch date, the application pack for Scotland’s Redress Scheme.

The formal opening of the scheme was announced in the Scottish Parliament by the Deputy First Minister, 8th December 2021. After the achievement of this significant milestone I continued on the project, creating interactive versions of the application pack documents. My contract was further extended to allow time time to create a series of application forms for specific category applicants and forms for solicitors.On the design side of things, adhering to Scottish Government brand and accessibility guidelines was a challenge I relished. Working on the interactive versions also meant I learned and practised a new set of skills.

Aside from the new learning and the positively received end results, what makes this work so important is the impact it will have on real lives. Scotland’s Redress Scheme has been long-awaited by survivors of historical abuse. I have no doubt that the skill, dedication and commitment of the hard-working behind the scenes team will ensure it is a scheme Scotland can be proud of. I am definitely proud of the part my work has played.